Product

The complete freight management solution that connects drivers, managers, retailers, accounts and customers.

Freight Service Provider

Freight Service Customer

Fleet Tracker

Driver

Reciever

Lite

For businesses with 1-10 vehicles, needing an easy to use delivery management system.

Standard

For businesses with 10-50 vehicles, primarily in a single region. Needing a transport management system to drive efficiencies and great customer outcomes.

Premium

For larger operations that are multi-region or nationwide. Needing a full transport management system to drive efficiencies, great customer outcomes with advanced data handling.

Our software scales based on your requirements.

Get transparency into how your logistics operation is running in real-time. Plan and optimise delivery runs, access live views of your DIFOT and your fleet, and handle exceptions without breaking a sweat.

Lite Features

Driven by Drivers

Data flows from your delivery team and builds your real-time view of the business. Enjoy full transparency of your operation, and say goodbye to paper forever.

Smart Runs

Drive greater efficiency by planning and optimising your fleet runs. Assist your team with intelligent load order planning to get them on the road faster.

Automated Invoicing

Automate the rating and sending of your invoicing to customers, fully integrated with Xero.

Navigation and Tools

Delivery teams can easily scan freight, navigate to jobs, communicate with receivers, report on issues to dispatch, and obtain proof of delivery with Hitrak.

Supplier Portal

Your customers can create and consolidate orders directly in your portal. Your team can see orders being prepared, and those ready for pickup and delivery.

Real-time DIFOT

Monitor the performance of your operation with our real-time delivery in full on time (DIFOT) dashboard. Spot trends, and keep ahead of SLAs.

Standard Features

SMS Enabled

Automate the notification of receivers, collect preferred delivery windows, and capture post-delivery sentiment to streamline and improve operations.

Fast Exception Handling

Get real-time notifications of delivery exceptions for swift resolution by your operations team.

Integrations Engine

At the heart of Hitrak is a powerful integrations engine allowing for EDI file uploads, data feeds, and API integrations with your customers.

Premium Features

Smart Rate Cards

Generate rate cards quickly and easily. Manage discounts, taxes, and surcharges. Add extra services and get the insights you need to ensure you’re capturing revenue for services delivered.

Decentralised Inputs

Having consumers play an active part in entering their own service preferences, such as day, time, special notes and site specific instructions, allow your operations to scale as volumes increase.

Customer Quote Engine

Allow your customers to get price estimates instantly, freeing your team up for other tasks.